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Return Policy

Returns must be received within 30 days of receipt of merchandise.  For your convenience, we enclose a return/exchange form with every order.  Merchandise must be returned in the original shipping carton and with original packing materials. Items should be packed well and returned in the same condition as received. Please include the return/exchange form and reason for return.

All refunds will be issued by the method in which payment was received. The original shipping and handling charges are not refundable, and the customer is responsible for return shipping charges.  In addition, a 15% restocking fee will be charged to the customer if the items being returned are not defective.

Please send all returns to:

Walnut Hollow Craft
Returns Processing
1409 State Road 23
Dodgeville, WI 53533 


Sale merchandise cannot be returned. All sales are final for those products.