Frequently Asked Questions

Hot Tools | Environmental | Scrapbooking
How To's

How do I change the Points on my hot tool?

• All of the Points are threaded and designed to be screwed into the end of the Tool.
• Use pliers to change the Points.
• Make sure you turn the switch “OFF” and let it cool before changing Points.

Sometimes my Points become loose on my hot tool. What should I do?

• You can always tighten your Points with the pliers.
  Note: Do not apply excess pressure to any Point. Let the heat from the hot tool and Point do the work.

How do I clean my hot tool Points?

• If your Point is hot, use a soft cloth to wipe the Point. If the Point is cool, use fine sandpaper to sand away any residue that may have built up on the Point

Can I use all Walnut Hollow Points on any of my hot tools?

• Absolutely. All Points are interchangeable on any of our hot tools.

I’m having trouble transferring an image using the Transfer Point on my hot tool. Can you help?

• It is necessary always to use a laser copied image. The toner used with this type of copier will transfer to your chosen surface with heat.

Sometimes my HotKnife blade becomes loose in my hot tool. What should I do?

• If you are twisting the HotKnife when cutting foam pumpkins or foam core board, the blade is likely to loosen. Tighten it with pliers.

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Are Walnut Hollow wood products safe for birds or other wild life?

• Walnut Hollow products are not produced or finished with any material that would be unsafe. However we cannot guarantee this. We have sold items to consumers for this use with no problems, but can not give you a full guarantee.

What type of page protector will work with item #3700 Contemporary Memory Album?

• Any 12in x 12in page protector with extended margins will work with this Walnut Hollow product.

Assembling Clock Movements

Hot Tools | Environmental | Scrapbooking
How To's